No need for us to come on site ...with our remote support service we can instantly connect to your computers, allowing us to "see what you see" and to more effectively solve your computer problems, without having to visit your premises.

Secure connections – just one click and no software to install - with a single click on a link in a web page or an email, you are instantly connected to one of our support technicians, who can ‘take control’ of your system.

Web Based Remote Support

With our remote support service we can view, diagnose and solve your problems wherevever you are around the globe. Our remote support service lets us instantly access and control your computer over a secure Internet connection, across firewalls and proxies, using any browser.

What do you need?

You need to be connected to the Internet, preferably on a high-speed ADSL broadband connection, though we can provide some support over a 56k dial-up connection, but it can be very slow.

We support systems running Window 2000, XP and Vista

Click here for Remote Support

Help yourself

Please click here for some free help and advice on the things to check if you can’t power up, boot your system or get connected to the Internet.