Computer Repairs Redditch

Fast Online Remote Support Service

Our Remote Support Service allows us to provide you and your colleagues with fast online support and there’s no need for over-the-phone complicated and time consuming instructions.

Remote Support Service enables us to make a secure, encrypted Internet connection to your computer so we can work to solve your problems fast and efficiently just as if we were there with you.

Benefits:

Fast response – no waiting for us to get on site

Reduced Costs - online and Interactive – working on your computer in real time to get you back up and working as soon as possible keeping down-time to a minimum

Keeps Phone Lines Free - no need to clog up your phone lines preventing your customers from calling you

Contracted customers get unlimited Remote Support Service as part of their preferential service.

Unlimited Telephone & Remote Support Service - £180.00 a year with a guaranteed maximum 2 hour response. Dedicated telephone number for all preferential customers

Ad-hoc and Pay-as-you-Go Remote Support Service costs just £23.50 per session and there’s a No fix, No Fee policy too! Fee is paid by Debit/Credit Card

We can do things like:

Virus removal

Install programs

Troubleshoot hardware and software problems

Fix Internet and Email connection problems

Sort networking, file and printer sharing

Carry out backups

Optimise performance and conduct health-checks

Call us on 0871 976 7916

Calls to this number will cost 10p per minute from a BT landline, charges may vary with other network providers.